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Demonstrates proper broiling procedures for meats, fish, and poultry. Shows how to mark meats, test for…

Demonstrates how a waiter or a waitress can be motivated to a greater display of courtesy…

Dramatizes the typical complaints made by foodservice workers about the guests they serve. NOTE: Two (or…

Emphasizes the importance of courtesy in hotel and tourism occupations. Demonstrates how to be courteous while…

Covers the essentials of deep fat frying and shows how to get the most quality and…

Illustrates the principle of delegation as an important management function and responsibility. Points out that a…

A comparison of two types of delegators, the 'invisible' delegator and the communicative delegator. Seeks to…

Stresses constant awareness of hazards and gives common sense precautions for preventing falls, spilled food, cuts…

Shows techniques of sanitary food handling in the dining room and stresses the responsibility of personnel…

Presents a program for training supervisors and managers in the area of discipline. Uses a courtroom…

Eye of the supervisor Author:National Educational Media Summary:Instructs managers and supervisors in methods of…

Synopsis: (Professional food preparation and service program series). Shows how to organize sandwich organization for fast…

Shows how to organize for fast action in cold sandwich production.

Tells the story of the planning that goes into every flight by American Airlines, by following…

Demonstrates steps in preparing an omelet and shows other methods of egg preparation, such as scrambled…

Shows procedures for the care of eggs and how to prepare several egg dishes.

Teaches clerks, cashiers and salespeople the basic procedures for handling checks with emphasis on customer courtesy…

Presents a series of dramatic vignettes which illustrate the basic principles involved in handling customer complaints…

Presents a series of dramatic vignettes which illustrate the basic principles involved in handling customer complaints…

Shows the steps taken in a credit card transaction. Helps personnel reduce the risks of handling…

Trains clerks, cashiers and salespeople how to validate a credit card. Introduces procedures for filling out…

Illustrates the basic principles of transferring money from one person to another in the safest and…

Stresses the close scruting guests make of food servers, by showing waiters and waitresses in action…

Presents housekeeping and basic fire safety knowledge to give aid to all employees in preventing start…

Shows correct ways of loading and unloading dishes, cups, glasses and silverware and tells how to…

Demonstrates the proper presentation of food and beverage.

Discusses waste and gives a few pointers on some of the little things that add up…

Dramatizes a situation in which a man is being interviewed for an upper-level management position…

Presents basic principles of receiving and storing foods. Shows the importance of proper procedures in checking…

Demonstrates a basic cooking method to show procedures to assure perfect roasting results. Shows use of…