16mm Filmography
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Handling complaints

Illustrates the basic principles involved in handling a complaint. Points out that good customer relations depend on creating customer good will.

Copyright

Registered 1Jul74 · MP28922 (Jan-Jun 1976) Copyright holder: National Educational Media, Inc

More in Communications and Selling Program Series

  1. Selling
  2. Telephone Manners 1973
  3. Handling complaints 1974
  4. Successful Persuasion - A New Approach To Selling 1975
  5. The fine art of keeping your cool 1976
  6. Courtesy Is The Answer 1977
  7. Your Personal Appearance 1977
  8. Selling By Telephone 1980

Related films

Sources

  1. 16mm Filmography (legacy record) — title, year, creator, format, color, sound, genre, description
  2. U.S. Copyright Office, Catalog of Copyright Entries (renewals, 1970–1978) — copyright

Original permalink · Record added 2025-10-23 02:22:23