16mm Filmography
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Telephone Manners

Presents a basic training for every person who must use the telephone in business. Includes tips on courtesy when answering the phone, taking messages, and transferring and placing a call. Gives special attention to warmth and friendliness, its importance and what it means to the person who receives it. Stresses the fact that the voice on the phone is the voice of the business or organization it represents.

Copyright

Registered 1Dec72 · MP28926 (Jan-Jun 1976) Copyright holder: National Educational Media, Inc

More in Communications and Selling Program Series

  1. Selling
  2. Telephone Manners 1973
  3. Handling complaints 1974
  4. Successful Persuasion - A New Approach To Selling 1975
  5. The fine art of keeping your cool 1976
  6. Courtesy Is The Answer 1977
  7. Your Personal Appearance 1977
  8. Selling By Telephone 1980

Related films

Sources

  1. 16mm Filmography (legacy record) — title, year, creator, format, color, sound, genre, description, catalog record
  2. Catalog of Classroom Teaching Films for Georgia Schools, No. 10 (Georgia Department of Education) — title, creator, length, description
  3. U.S. Copyright Office, Catalog of Copyright Entries (renewals, 1970–1978) — copyright

Original permalink · Record added 2023-02-27 04:41:36