Five steps to conflict resolution

Duration: 0:23:00

Year Published: 1980

Creator: Dave Bell Associates

Format: 16mm

Color: Color

Sound: sound

Description: Uses three conflict situations between students, teachers, administrators, and community members, to demonstrate a constructive approach to conflict resolution adapted from Dr. William Glasser's "Reality Theory." Identifies the five steps in the process as: stating the problem, identifying persons involved, developing a solution, making a commitment to the solution, and finally setting a follow-up time plan. Features principal Gerald Schmidt and the staff of Creekside Elementary School in Palo Alto, California; narrated by William Glasser.

Complete Record: , Uses three conflict situations between students, teachers, administrators, and community members, to demonstrate a constructive approach to conflict resolution adapted from Dr. William Glasser's "Reality Theory." Identifies the five steps in the process as: stating the problem, identifying persons involved, developing a solution, making a commitment to the solution, and finally setting a follow-up time plan. Features principal Gerald Schmidt and the staff of Creekside Elementary School in Palo Alto, California; narrated by William Glasser.NOTE: Two (or more) records have been merged together to create this data.