Telephone Talk: How to Deal with People Over the Telephone

Duration: 20 min.

Year Published: 1986

Creator: SALEDME

Format: 16mm

Color: Color

Description: Demonstrates people skills and practical skills needed for the correct and efficient use of the telephone. Emphasizes the importancee of good customer service on the telephone, such as accurate message-taking and dealing with angry customers.

Complete Record:


1 user has this film:
Visual Studies Workshop


Related films: