Telephone Courtesy

Points out some poor telephone manners and illustrates the value of good telephone courtesy.
Complete catalog record
The film focuses on the importance of telephone courtesy in a business setting. It follows Henry Burton, who realizes that poor telephone manners are affecting sales at his company. After a frustrating experience with a switchboard operator, he decides to improve the situation by consulting the telephone company for guidance on proper etiquette. He organizes a show to educate his employees about effective telephone communication, emphasizing the significance of good habits, promptness, and clear communication. The result is a more efficient and customer-friendly office environment.

Keywords


telephone courtesy, business communication, employee training, customer service, effective habits, office efficiency, switchboard operator, etiquette

Related films

Sources

  1. A-V Online (National Information Center for Educational Media). CD-ROM database of educational and documentary media, compiled and maintained by the National Information Center for Educational Media (NICEM). — title, year, creator, length, format, sound, description
  2. 16mm Filmography (legacy record) — creator, color, catalog record