NEW VOICE FOR MR X

Meeting a friend Mr X learns of a test which can be tried on his own telephone voice. The results of the test start Mr X thinking—he thinks of the telephones standing everywhere ready for constant service in all fields of business nad industry. He wonders what sort of voice his own company has. He makes a business call to a company with a very poor voice and when his secretary assures him that he sometimes sounds just as bad he determines to give his company a better representation. In the next few days he becomes more and more voice conscious and radio taught him a convincing lesson. He makes many discoveries about thoughtless telephone habits. Then comes the reorganization of the telephone habits of his employees. More thoughtless calls receive treatment; the better way of handling these same calls is suggested. "Valuable in salesmanship classes. Emphasizes phone techniques. Useful with 'hear yourself' campaign." J. Frederic Andrews. "Excellent for all business classes." Collaborator