Mr Bus Boy - Bus Boy Training (1966)

from the very finest restaurants to the  average commercial operation teamwork is the secret of service but there is one member  of the team who if he does his job right is almost invisible and that man is you the  bus boy if you do your job right people hardly know you're around but you're important  maybe you've never stopped to think about it pal but without the job you do things would  come to a screeching halt without you Mr bus [Music] boy all right we're ready enter the bus boy since  your job takes you out in front neatness and good grooming are vital you may be invisible A lot  of the time but when you are seen be seen at your best know what is expected of you  by your employer in appearance and in your duties you'll be surprised how  much more comfortable you'll feel on the job do your cleaning work thoroughly always  remember that you are preparing for guests remember to clean the chairs also each  time they are vacated by a guest always keep an eye out for wear or damage to chairs  when handling table service be sure to keep your hands away from that part of the  metal which comes into contact with the food every bus boy should learn the proper  table setting for the establishment which employs him this is a standard setting each  piece of silverware should be parallel to the next piece with handles all the same distance from  the table's Edge learn good work habits and take pride in all the materials of your work glasses  should be checked for water spots and traces of lipstick for sanitary reasons keep your hand  as far away as possible from the lip of the glass now your tables are cleaned and set and  your guests have arrived now you are part of a food service team which aims to make eating  a pleasant experience from start to finish your attitudes have a great deal to do with how  much your guests will enjoy their meal polite efficient service is always appreciated  your first duty is usually the serving of ice water water and all beverages are  served from the guests right whenever possible when filling a glass don't pick  it up make sure it is in a safe spot and pour for the rest of the meal you are  an important part of the team it is your duty to assist the servers in  anything they may ask you to do such as filling coffee cups helping prepare an  item of food or bringing butter to the table remember that any food item such as  butter should be presented Ed first to the ladies when removing plates between courses it is  sometimes necessary to ask if guests are finished in many places house policy requires the plates be  removed from the guest's left but the convenience of the guest comes first in the handling of soil  dishes especially quietness and politeness are the rule there there are a few Simple Rules  also about busing dishes which will save you and everybody else a lot of headaches load the  heavy items and lighter items for good balance you will save wear and tear on the China and  on yourself by stacking plates carefully and not too high nearly 75% of dish breakage  occurs on the dirty dish table you can do your part to prevent this by placing glasses  cups and silverware in their proper places keeping people happy is a big part of your job an  alert bus boy who is always ready for those small extra Services adds greatly to the enjoyment of  the guests keeping water glasses filled may seem to be a minor detail but prompt attention will  give your guests a feeling that extra care is being taken to make their meal a pleasant one  you can give them that feeling simply by paying close attention to the progress of the meal and  noticing any time when something seems to need attention it is always Pleasant to know that there  is someone around who is trying his best to be of service your other duties should not keep you from  noticing those moments of Crisis which arise when you can step in and be helpful and while we're on  the subject ashtrays should be emptied when they become unsightly part of your job is to make the  meal a clean and neat experience from beginning to end yes keeping people happy is everybody's  job in the food service business but many of the most important little details fall on  the bus boy long after they've forgotten what was on the menu that night they will  remember remember the atmosphere whether it was friendly and efficient whether they  were treated as guests or as just another bunch of customers and you the bus boy will  have helped make that atmosphere a pleasant one after they've gone oops don't  spoil your record it's safer and more sanitary to handle them one at a time like that people waiters dishwashers other  bus boys getting along with people is a talent no bus boy can get along without but  it's surprising how much better people seem when you know your job and take pride  in it the atmosphere just wouldn't be the same for you Mr bus boy are an  important member of the Food Service [Music] team for