KITA, or What Have You Done for Me Lately

Explains Herzberg's famous motivation-hygiene theory, with in-depth analysis of "hygiene," what it is, why it escalates, why it doesn't motivate, and how to manage it as a necessary part of the work and environment. Illustrated by several humorous but pointed "blackouts," showing typical employee reaction to management's efforts to use hygiene as a motivator. From the Herzberg Motivation to Work series.