Dealing With Difficult People
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✎ Suggest a correctionSuggests that difficult people, 'problem personalities,' can be likened to certain animals. Through graphics and dramatisations, each type is identified. Shows the steps necessary to remove each occurring threat.
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- A-V Online (National Information Center for Educational Media). CD-ROM database of educational and documentary media, compiled and maintained by the National Information Center for Educational Media (NICEM). — title, creator, length, format, description
- 16mm Filmography (legacy record) — year, creator, sound, catalog record
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