Customer On Line Three
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Covers the six essential steps involved in selling products over the telephone. Discusses the importance of knowing the product, establishing rapport with the customer, asking questions to learn the customer's needs, discovering objections to the product, stressing the product's benefits and confirming the agreement. , P: Preservation Material TITL: Intertitles/Subtitles/Credit Titles B: 800' 16/8/9.5mm 16mm Color Sound 236 CRM Films
Copyright
Registered 1Nov77 · LP50130 (Jul-Dec 1977) Copyright holder: Roundtable Productions, Inc
Complete catalog record
Covers the six essential steps involved in selling products over the telephone. Discusses the importance of knowing the product, establishing rapport with the customer, asking questions to learn the customer's needs, discovering objections to the product, stressing the product's benefits and confirming the agreement. NOTE: Two (or more) records have been merged together to create this data.
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Sources
- A-V Online (National Information Center for Educational Media). CD-ROM database of educational and documentary media, compiled and maintained by the National Information Center for Educational Media (NICEM). — title, year, creator, length, format, description
- 16mm Filmography (legacy record) — length, sound, description, catalog record
- U.S. Copyright Office, Catalog of Copyright Entries (renewals, 1970–1978) — copyright
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