Communication by voice and action (second edition)

Discusses verbal and nonverbal aspects of communication, such as language used, speed, volume and intonation; facial expressions; posture and gestures; and geographical space. Emphasizes the compatability of the verbal and nonverbal messages, pointing out how a speaker's unawareness of the nonverbal elements may lead to misinterpretation by the listeners. Proposes developing greater confidence through familiarity with the topic and the use of visual aids. Dramatizes effectiveness of facts through mime and a formal lecture presentation.
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Sources

  1. 16mm Filmography (legacy record) — title, year, creator, length, format, color, sound, description, catalog record